Testimonials

Look what are customers are saying about us…

“Wouldn’t think of using anyone else. Excellent, consistent service.”

— Mrs. Hany, Pasadena

“Your work and people were as good as our friend always said you were.”

— Mr. Buker, San Gabriel

“I’ve always gotten excellent service from B & B and have recommended you to many of my friends. Thank you.”

— Mrs. Johnson, San Marino

“As always, prompt and professionally pleasant.”

— Mr. Madden, Altadena

“Thank you for such excellent service. Both times, very professional and good work.”

— Mrs. Drennan, Duarte

“My contact with your firm is always responsible and professional.”

— Mrs. Stewart, Pasadena

“We like to use local firms. We have been doing business with Benedict & Benedict for years based on good service and quality work.”

— The Parkers, Altadena

“I find that all your employees have been pleasant to work with and that’s the reason I always use your service.”

— Mrs. Gin, Sierra Madre

“Excellent Service.”

— Mrs. Bergman, Pasadena

“We appreciate the prompt service in installing the water heater.”

— Mr. Yanari, Pasadena

“I had dealings with the company before now and have trusted them as being fair and knowledgeable.”

— Mr. Chaplin, Pasadena

“I’ll be calling you whenever a need is required.”

— Mr. Ballestero, Pasadena

“We appreciate the service and advice given.”

— The Tates, Pasadena

“Your service man was outstanding and was on time. Used drop cloth and very personable. We love him! Can we adopt him?…”

— Mrs. Jones, Altadena

“Thank you so much for your cooperation and assistance. Joseph was efficient and friendly, and really went extra miles for us (literally!). Raymond really stuck with me to find the right dimensions for a toilet. Thank You…!

— Mrs. Rasmussen, Pasadena

“It was a pleasure to return from my job and find my home in order. Not only did everything work well again, but there were no dirty parts left behind, and all cleaned up to my satisfaction (and that’s hard to do). Thank you very much for the professional job. Please also thank your service man for me.”

— Ms. Broene, Altadena

“Benedict is very excellent. When you call, they always help you.”

— Ms. Cruse, Pasadena

“Great company with which to do business [company and workers]. Thank you.”

— Ms. Hamilton, Temple City

“I will continue to use you guys.”

— The Higuchis, Pasadena

“Husband was born in Pasadena and knew of your excellent reputation, but didn’t mention this until we had the Toto Toilet problem. Thank you for your excellent service.”

— Mrs. Nay, Pasadena

“We have had our furnace maintained by Benedict & Benedict Heating and the heater repairman recommended your plumbing service — we were very pleased with everything.”

— The Bergers, La Canada

“Benedict & Benedict is a Pasadena/Altadena Company and we needed services you offered. You were called and appointment was set-up. You performed a great service, even corrected problems left by other companies.”

— Ms. Geibel, Altadena

“Our original water heater was installed by B & B 16 years ago! Raymond and workers were great. Still looking forward to having the rest of the job completed come Thursday!”

— Ms. Martin, San Marino

“I was particularly pleased that you were able to schedule a same-day replacement of my water heater after your plumber had examined the situation.”

— Mr. Morris, Pasadena

“Another reason we used your company was due to the fact that your company allowed us to bring our old water heater to your business and dispose of it there. We felt relieved of this and we will pass on our good feelings towards your business.”

— Mr. Axxe, Pasadena

“I wanted to let you know that the finest service I have ever received by a plumber was from your plumber. I had a plumbing emergency on a Friday night. I called your office and the most courteous plumber agreed to come immediately. He had a very respectful attitude and did the work efficiently and quickly. I got you number from Angies List and now you are the plumber I would call and recommend to my friends.”

— Ms. Kalter, San Marino

“The employee explained things and was polite and patient. Nice smile and personality – easy on the nerves!”

— Mr. McDonald, South Pasadena

“Both plumbers stayed late and got us water in one day and they left our front lawn and flowers intact. After 50 years, B & B is the best!”

— Mrs. Amar, Arcadia

“I was impressed with the quality of service. Your employee was polite and competent.”

— The Wickershams, La Canada

“Your employee is a very nice young man. He had our water heater fixed in a flash.”

— The Johnstones, Glendale

“Serviceman answered promptly on Saturday when no one else would cone until the next day.”

— Mrs. Corey, Altadena

“I was very pleased… Thank you.”

— The Steins, Pasadena

“Raymond supervised this complex job with skill and judgment. He was first-rate.”

— Mr. Stanfill, Pasadena

“I was grateful for Raymonds personal supervision.”

— Mr. Stanfill, Pasadena

“Thank you for promptly attending to my panic. The problem turned out to be minor and was attended to by your plumber.”

— Mrs. Beighau, Temple City

“Both people were very, very nice. One of the employees was cordial and just plain delightful. Yes, I would and will call B & B again.”

— Mrs. Durr, Altadena

“I appreciate the prompt response by a professional and courteous technician.”

— Mr. Wheeler, Pasadena

“Both employees who worked at our house were very satisfactory.”

— Mr. Dark, Pasadena

“Service representative suggested a fix that was just as good as with a new valve and solved the problem in ten minutes.”

— Mr. Randle, Altadena

“Our call was answered promptly and the kind service rep. was on time.”

— The Simonians, Altadena

“Your representative was excellent – very pleasant and efficient.”

— Mrs. Kettle, Arcadia

“Employee was very pleasant and very courteous.”

— Bob’s Paint & Body, Pasadena

“Thank you for your prompt service. Your plumber did an excellent job.”

— Mr. Marshall, Pasadena

“He was excellent and highly skillful, efficient, speedy, and very pleasant.”

— Mr. Roe, Pasadena

“Employee tried to think of ways to cut costs without cutting service – very pleasant to work with.”

— Mrs. Moore, Pasadena

“Employee not only did a good job completing the needed plumbing repair, but he was neat and cleaned up the work area.”

— Ms. Tazawa, Rosemead

“Your plumber was a big help in explaining what could/should be done. I liked his attitude. He solved the problems.”

— Mrs. Martin, San Marino

“Excellent service! Your employee was polite, informative, respectful and courteous.”

— Dr. Woodlin, Pasadena

“The plumber had confidence. Very organized and efficient. Pleasing manner.”

— Ms. Covault, San Marino

“He was on-time, knowledgeable, courteous and efficient.”

— Mrs. Connor, San Marino

“Serviceman got right to the problem, knowing exactly what to do. Pleasant to work with.”

— The Thomas’, Temple City

“Your plumber walks on water as far as I’m concerned.”

— The Ikles’, Pasadena

“Your service technician was incredibly gracious. He had to work in a sweltering, dusty attic on a very hot and muggy day.”

— Ms. Frederick, Temple City

“Its good that the office calls to let us know the plumber is about to arrive. He found an additional problem that needed to be fixed.”

— The Smiths, Altadena

“The plumber solved a problem we have had for over 20 years. Others had looked at it and suggested cutting into the tile to resolve the problem.”

— The Doughertys, Altadena

“Your employee couldnt have been nicer or more professional! His helper was equally nice (cant remember his name) for the second call on our sewer line.”

— The Hoeckers, Pasadena

“In 1978, we had “new” water heater installed by your company and now in 2006, we decided that we better replace it! I guess we got our moneys worth. Your plumber did a great job working in a tight location and he had a pleasant demeanor. Thank you.”

— The Whitmores, Pasadena

“Your employee – impeccably professional. You plumber helped me wander my way to a new toilet. He works expeditiously and quietly, which I appreciate. Many thanks.”

— Mrs. Norton, Pasadena

“The plumber was great and quickly fixed the problem. He also made some suggestions about how to avoid problems in the future. Thank you so much.”

— The Fowlers, Altadena

“We are laymen—having no plumbing expertise. We depend on the knowledge, integrity and friendship… Benedict & Benedict and your employee all carry a 5-star reputation.”

— The Allens, Pasadena

“Thank you – the crew member was outstanding and very helpful. Did a beautiful job. Our physical therapist recommended your company.”

— Mrs. Bush, Los Angeles

“We feel total trust with your service, although your rates are slightly higher. I think your plumber is fantastic.”

— Mrs. Bucher, South Pasadena

“Your technician represented your company well.”

— Ms. Cobb, Altadena

“Service technician arrived on time, very efficient, pleasant and professional. Left work areas neat (much appreciated).”

— Mr. Quintana, Pasadena

“Both employees were excellent. Thank you for sending such helpful, courteous employees.”

— The Siegals, La Canada

“The plumber did an excellent job today. He came during the scheduled time – worked quietly and answered our questions. Thanks!”

— The Vigarios, Pasadena

“Your employee was a very nice man. Friendly, pleasant and knew what he was doing.”

— Mrs. Lawlor, Pasadena

“The plumber is careful, professional, and polite and cleans up.”

— The Kullis, Pasadena

“Your plumber was excellent in all the above. Extremely knowledgeable.”

— Ms. Stewart, Pasadena

“We appreciate your employee coming out and installing a new toilet, water tank and seat for our small bath (thanks for bringing the second seat!) We love using your company.”

— The Whites, Pasadena

“Thank you – the plumber was there on time… but both he and the first plumber took time to explain the problem and solutions and gave me advice for how to prevent it again.”

— Mr. Horny, Altadena

“Your employee did a good job of solving the blockage problem. We have had a long association with B & B, and your work has always been very good indeed. P. S. The rescue rooter people were unable to open the blocked pipes!”

— Mrs. Parker, Altadena

“I was pleased with how quickly the plumber was able to come and work on our drain. He did additional work while here, which was great for us, he left the work area spotless!”

— Mrs. Hollis, Pasadena

“Thank you to Raymond for obtaining the Moen shower valve and installing it in such a timely manner. As renters, we were ready to move in. The plumber made a very good installation.”

— Mr. Perasso, La Verne

“Your plumber was extremely professional and gave me an estimate before he started the job. He is a terrific representative of Benedict & Benedict. We do repeat business with you because of the quality of your employees.”

— The Moores, Altadena

“Your employee was very helpful, as well as respectful, and described what he would do beforehand. Even though he had to buy a part, the whole job was completed within an hour.”

— Mr. Burton, South Pasadena

“We’d like to compliment plumber on his pleasant personality and our satisfaction with the work he performed.”

— Mrs. Becking, Pasadena